OECDReference EN/JP/E0000034194
Product name: Cordless vacuum cleaner (rechargeable) Trade name: Cordless Handy Cleaner
Official information organised for easier consultation. The source publication remains authoritative.
Identification
Product identification
- Product
- Product name: Cordless vacuum cleaner (rechargeable) Trade name: Cordless Handy Cleaner
- Category
- Cleaning Appliances
- Model
- Product name: Cordless vacuum cleaner (rechargeable)/ Trade name: Cordless Handy Cleaner/Model number: A5
- Product domain
- Non-foodNagameAlert treatment
Official information
Risk and measures
- Risk or hazard
- Due to the loosening of the two screws securing the motor in the affected products, misalignment occurred between the motor shaft and the fan, and the fan contacted the housing, which resulted in overheating and smoke.
- Recommendations
- Consumers should immediately stop using the recalled product and contact the company by phone at 050-5476-3107 or via the online reception form (24 hours) at https://docs.google.com/forms/d/16hLM4POc8E1SYqjAbR-fZlDXZAU62CdYiDHpZBxLXuY/viewform?edit_requested=true or E-mail at home@re-all.shop. The company recalls the products and refunds the money.
Official information
Economic operators
- Manufacturer
- Re'all Co., Ltd.
Territory
Geography
- Distribution
- Retirada en Japan
- Country of recall
- Japan
Provenance and context
NagameAlert distinguishes content published by the source from its organisation and normalisation. Values marked “NagameAlert” belong to that processing layer. Always check measures, scope and updates in the official publication.