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OECDReference EN/JP/E0000033900

Massage device (rechargeable) Doctor Air, EXAGUN Hyper

Official information organised for easier consultation. The source publication remains authoritative.

Identification

Product identification

Product
Massage device (rechargeable) Doctor Air, EXAGUN Hyper
Category
Body Massage/Toning
Model
Product name: Massage device (rechargeable), Trade name: EXAGUN Hyper (Brand name: Doctor Air), Model type: REG-04, JAN codes: 4580657302437, 4580657302444, 4580657302468, 4580657302758, 4580657302475, Serial number range: FYBB000001–FYBG17680.
Product domain
Non-foodNagameAlert treatment

Official information

Risk and measures

Risk or hazard
A fire incident occurred in a part of the product, and as a result of an investigation conducted by the company, it was determined that the cause was a defect in the internal components.
Recommendations
Consumers should immediately stop using the recalled product and contact the company by phone at 0120-172-174 or via the online reception form (24 hours) at https://www.dr-air.com/jp/ja/support/uketsuke_reg04/. The company recalls the products and refunds the money.

Official information

Economic operators

Manufacturer
Dream Factory Inc.

Territory

Geography

Origin
China (People's Republic of)
Distribution
Retirada en Japan
Country of recall
Japan

Provenance and context

NagameAlert distinguishes content published by the source from its organisation and normalisation. Values marked “NagameAlert” belong to that processing layer. Always check measures, scope and updates in the official publication.