OECDReference EN/JP/E0000027522
Parts for Headset
Official information organised for easier consultation. The source publication remains authoritative.
Identification
Product identification
- Product
- Parts for Headset
- Category
- Audio Visual Accessories
- Model
- Product name: Face-contact parts for Oculus Quest 2 (Virtual Reality Headset) Model; UPC code: SKU JP 64GB; 815820021315 SKU JP 256GB; 815820021322 Product name: Replacement Face-contact parts for Oculus Quest 2 (Virtual Reality Headset) Model; UPC code: SKU Fit Kit Retail; 815820021179
- Product domain
- Non-foodNagameAlert treatment
Official information
Risk and measures
- Risk or hazard
- Only a small percentage of headset users have reported minor dermatitis where the face-contact parts are in contact with the skin, and most of the reports were minor dermatitis that spontaneously disappeared. However, since this did not meet the standards specified by the business operator, it was decided to implement this measure.
- Recommendations
- Facebook Technologies LLC offers exchange of the face-contact parts. Customers should fill out the contact information, etc. on the special form below and submit it. https://support.oculus.com/1504463656600795/?intern_source=blog&intern_content=customer-support-update-for-quest-2-foam-interface
Official information
Economic operators
- Manufacturer
- Facebook Technologies LLC
Territory
Geography
- Distribution
- Retirada en Japan
- Country of recall
- Japan
Provenance and context
NagameAlert distinguishes content published by the source from its organisation and normalisation. Values marked “NagameAlert” belong to that processing layer. Always check measures, scope and updates in the official publication.