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OECDReference EN/AU/PS1132473

GV31 Portable mini projector

Official information organised for easier consultation. The source publication remains authoritative.

Identification

Product identification

Product
GV31 Portable mini projector
Category
Electronics and technology, Smart and interconnected devices
Model
GV31

Official information

Risk and measures

Risk or hazard
The built-in battery may overheat during normal usage and pose a fire risk. Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred.
Recommendations
Stop using the projector immediately and check the serial number. Contact BenQ to arrange to return the product for either: a free replacement with an upgraded GV32 model projector; or to have the battery replaced and firmware updated on the affected GV31 model projector. For more information or if you need further assistance relating to this recall, contact BenQ Australia. Contact BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday Email: BQauService@BenQ.com Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html

Official information

Economic operators

Manufacturer
BenQ Australia Pty Ltd

Territory

Geography

Origin
China (People's Republic of)
Distribution
Retirada en Australia
Country of recall
Australia

Provenance and context

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