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OECDReference EN/AU/PS1086710

Mercedes-Benz CLA MY2019

Official information organised for easier consultation. The source publication remains authoritative.

Identification

Product identification

Product
Mercedes-Benz CLA MY2019
Category
Cars/Vans/Sport Utility Vehicles/Light Trucks
Product domain
Non-foodNagameAlert treatment

Official information

Risk and measures

Risk or hazard
If the eCall system is incorrectly programmed, in the event of an emergency it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically. As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed. This could increase the risk of death if a serious injury has occurred.
Recommendations
Affected owners will be contacted by Mercedes-Benz by letter about an upcoming software update that will be provided 'over the air' (OTA), without the need for a visit to a dealership. Consumers will automatically receive a software update unless they have objected to receiving an update. If an objection is provided, the consumer will need to visit a dealership for a manual update instead. For more information, please contact Mercedes-Benz on email at campaigns@daimler.com

Official information

Economic operators

Manufacturer
Mercedes-Benz Australia/Pacific Pty Ltd

Territory

Geography

Distribution
Retirada en Australia
Country of recall
Australia

Provenance and context

NagameAlert distinguishes content published by the source from its organisation and normalisation. Values marked “NagameAlert” belong to that processing layer. Always check measures, scope and updates in the official publication.