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OECDReference EN/AU/PS1085559

ESS Home Energy Storage System Batteries

Official information organised for easier consultation. The source publication remains authoritative.

Official image of ESS Home Energy Storage System Batteries published by OECD
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Identification

Product identification

Product
ESS Home Energy Storage System Batteries
Category
Electronics and technology, Power supply and storage

Official information

Risk and measures

Risk or hazard
ESS Batteries may overheat and catch on fire. If a battery overheats, it may catch on fire and cause injury or death and/or damage to property. Incidents have occurred and caused damage to property.
Recommendations
1. Visit https://www.lgessbattery.com/au, click on ‘Electrical Safety Recall’ and follow the instructions to find out if your battery is affected by the recall. If you need help, immediately contact LG Energy Solution Australia (LGESAU) by phone on 1300 677 273 or by email to productau@lgensol.com. 2. If your battery is affected, you should immediately switch off your battery storage system and keep it switched off to minimise the risk of fire . To switch off the battery storage systems safely, you should refer to the instructions for the battery storage system or contact the installer or LGESAU for advice. Remedies available: • LGESAU will replace all affected batteries for free or provide a full refund and remove the battery from your premises. • Affected batteries should be switched off until replacement or removal. • LGESAU will provide financial compensation to consumers to offset any increase to electricity bills following switch off of batteries.

Official information

Economic operators

Manufacturer
LG Energy Solution Australia Pty Ltd (formerly LG Chem Australia Pty Ltd)

Territory

Geography

Origin
Korea (Republic of)
Distribution
Retirada en Australia
Country of recall
Australia

Provenance and context

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