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OECDReference EN/AU/PS1082964

Tandem t:slim X2 Insulin Pump

Official information organised for easier consultation. The source publication remains authoritative.

Identification

Product identification

Product
Tandem t:slim X2 Insulin Pump
Category
Medical Devices
Product domain
Non-foodNagameAlert treatment

Official information

Risk and measures

Risk or hazard
Depletion of the pump battery may lead to interruption of insulin delivery, this could result in the user developing dangerously high blood glucose levels (hyperglycaemia), which can lead to serious health complications.
Recommendations
This issue will be rectified via a software update, scheduled for release in August 2020. AMSL Diabetes Customer Care will be individually contacting patients to arrange to complete the update of each insulin pump. Consumers are requested to adhere to the following precautions until this software update is made available: 1. Please take precautions when entering the Transmitter ID into the t:slim X2 insulin pump to ensure that the Transmitter ID is correct before starting a Sensor Session. 2. Periodically check the battery level indicator of the pump; 3. Charge the pump for a short period of time every day (10 to 15 minutes); 4. Avoid frequent full battery discharges; and 5. Ensure that the “Bluetooth Settings” in the “Pump Settings” menu is turned off. For further information, contact AMSL Diabetes Customer Care on 1300 851 056.

Official information

Economic operators

Manufacturer
Australasian Medical & Scientific Ltd

Territory

Geography

Origin
United States
Distribution
Retirada en Australia
Country of recall
Australia

Provenance and context

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