Saltar al contenido
OECDReferencia EN/AU/PS1088060

CareLink (CL) Software and CL System using CareLink Reports

Información oficial organizada para facilitar su consulta. La publicación de la fuente conserva la autoridad.

Identificación

Identificación del producto

Producto
CareLink (CL) Software and CL System using CareLink Reports

Información oficial

Riesgo y medidas

Riesgo o peligro
Following an update to CareLink software on 29 August, 2020, consumers who generated a report from CareLink Personal or CareLink system software may have been presented with an inaccurate carbohydrate ratio setting on their CareLink report. This only occurred under the following circumstances: 1. The carbohydrate unit of measurement in CareLink software is set to grams, but the insulin pump is set to exchanges. 2. The carbohydrate unit of measurement in CareLink software is set to exchanges, but the insulin pump is set to grams. If adjustments were made to the carbohydrate ratio based on the CareLink report, this could lead to either over or under delivery of insulin. This could cause low blood glucose (hypoglycemia, loss of consciousness, seizure, death), and/or high blood glucose (hyperglycemia) which can lead to serious health complications.
Recomendaciones
Medtronic will contact affected users in writing. Consumers who may have adjusted their carbohydrate ratio between 29 August 2020 and 30 September 2020 using incorrect data on the CareLink report, should review their carbohydrate ratio setting with a healthcare provider to determine if any corrections are needed and should discard and re-generate the Carelink report. On 30 September 2020, Medtronic released an automatic update to CareLink software which resolved the issue described. No further action is required to receive the corrected version of CareLink software. For further information, please contact Medtronic Customer Service by phone on 1800 777 808.

Información oficial

Operadores económicos

Fabricante
Medtronic Australasia Pty Ltd

Territorio

Geografía

Distribución
Retirada en Australia
País de retirada
Australia

Procedencia y contexto

NagameAlert distingue el contenido publicado por la fuente de su organización y normalización. Los valores marcados como «NagameAlert» pertenecen a esa capa de tratamiento. Comprueba siempre medidas, alcance y actualizaciones en la publicación oficial.